Reference

Privacy Policy for Your Account

Live Baccarat, Starburst, Crash Games and Boxing Betting create account activity data, and this Privacy Policy explains how we handle that data before you open your account.

Account dataCookie choicesDANA recordsQRIS checksPrivacy contact
flexi88login Privacy Policy for Your Account
SUPPORT PATHS

Privacy Help Through Chat and Email

Privacy questions should reach the team that can see your account trail without exposing extra data. We run support daily from 09:00 to 23:00 WIB through live chat, WhatsApp and email, and we may ask you to confirm your registered phone number or wallet reference before we discuss account records. If your request involves Live Baccarat history, QRIS receipts, or device access, we route it to the account safety queue.

Team online

Live chat

Use live chat inside your account from 09:00 to 23:00 WIB for quick privacy questions. We can check cookie settings, login records and account status after you confirm your registered phone number.

WhatsApp privacy help

Message our WhatsApp support line when you need help changing personal data or checking a wallet record. We ask for your account ID and one payment reference before sharing any account details.

Email request desk

Send detailed privacy requests by email if you need a written reply about access, correction or deletion. Include your registered email, phone number and the date range you want us to check.

ACCOUNT CONTROLS

Data Controls Around Live Baccarat

A privacy policy is only useful if the account tools match it. We connect your data choices to real account steps: login checks, wallet matching, cookie settings and support verification.

Data we collect

We collect account details you give us, payment references from DANA, OVO, GoPay and QRIS, device signals, IP address, login time and game activity needed to run your account and protect access.

Cookie handling

Cookies help keep you signed in, remember language choices and measure page errors. You can clear browser cookies on your phone, but some account security checks may run again after you return.

Account security

When a new device reaches your account, we may compare session data, phone confirmation and wallet history. If anything looks unusual, support can pause sensitive changes until you confirm ownership.

Payment records

Deposit and withdrawal records are used to match wallet receipts and handle disputes. We keep the payment reference, time, amount and status, not your full DANA, OVO or GoPay app content.

Retention checks

We keep account records for service, security, payment matching and legal duties, then remove or anonymise data when it is no longer needed. Some payout records may remain longer for audit needs.

Change requests

You can ask us to correct a phone number, email address or name spelling through support. We may request a wallet reference or recent login detail before we change personal account data.

Privacy Questions Before You Join

Before you join, you should know exactly how your account data moves through the lobby, wallet and support desk. These answers focus on the privacy questions we receive most often from Indonesia, including payment records, cookies, access requests and correction steps. If your case involves a legal restriction or account eligibility, our answer may depend on local law.

We collect the details needed to create and run your account, such as name, phone number, email, login records, device data, payment references and account activity from areas like slots, live tables and sportsbook pages.

We use wallet references to match deposits, check withdrawal requests and resolve payment disputes. We do not read your full wallet app content; we handle the transaction reference, time, amount and account status.

Yes. Contact live chat or email support with your registered phone number and email address. We may ask for a recent payment reference before sharing account data, so we know the request came from you.

Send the correction request through live chat, WhatsApp or email. We check your account ID, registered phone number and one wallet reference before changing personal data that affects login access or payouts.

Cookies help keep your session active, remember language settings and spot page errors. Game activity is stored in your account records separately, so support can check activity history when you ask for help.

We keep payment and login records for account service, security checks, payout matching and legal duties. When records are no longer needed for those reasons, we remove or anonymise them from active systems.

Email support for deletion or access requests because those cases need a written trail. Some records may need to stay for payment disputes, account security or legal duties where local law permits.